Below is a summary of the different types of email that may be sent to Candidates through Litework. It explains how and when to use them and how to set them up. Various merge-fields are available (see last column) which will be replaced with the data fields specified when the emails are sent out. All emails will be formatted as Plain Text or Html as specified in the advanced settings configuration section.
Name/Type | When Sent | FROM field | Attachments | Setting Up Template | List of Merge Fields | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Welcome Email | After Cand registers or is added | System Admin | None | Configuration -> Maintenance -> Configure Emails for Registrations and Alerts |
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Inactivity Email | After Cand hasn’t logged in or applied for a certain period | System Admin | None | Configuration -> Maintenance -> Configure Emails for Registrations and Alerts | Same as Welcome Emails | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Job Alerts | Daily, when suitable vacancies exist and status WARM or HOT | Job Owner | None | Configuration -> Maintenance -> Configure Emails for Registrations and Alerts |
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Application Processing – Sendouts, etc.. | After an application is progressed to a new stage | Active Consultant | Map to Client (Interviews only), Plus any manual attachment(s) | Configuration -> Recruitment System Configuration -> Edit Job Application Statuses |
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Bulk Emailing | When selected from the Candidate Search screen | Active Consultant | Any manual attachment(s) | N/A |
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