Computer Repairs and Servicing

Computer Maintenance

We can check/test, upgrade and/or repair your personal or business computers and the software that runs on them. We can fix most problems very quickly such as slow PCs, virus and spy-ware infections, crashing problems, driver problems, data-loss (often with 100% recovery), network problems or just help you to get it all setup and working including transferring your documents from old to new PCs.

Computer Repairs

We can repair and maintain almost anything pc related, and/or advise you of the most cost effective solution(s) available. We can normally get components overnight to ensure minimum down-times (Note: actual times will depend on a number of factors but a fixed price can be arranged for anything that looks like it might involve several hours work or more.

Computer Setup

We can help you setup and configure a new, existing or replacement PC with your existing software and documents intact. If your new PC requires any commercial software installing and you no longer have the installation disks or licenses, please advise us during the initial conversation and we can help you decide how best to obtain them. This type of service can usually take place at your home or place of business which helps to ensure your system is left in a fully working state with all your printers, networks, etc connected and working.

Fixing Problems

Typical problems we can help with are:

  • PCs that are crashing or freezing due to software, driver or hardware conflicts.
  • Errors/Missing Programs due to damaged software installations or data or caused by viruses.
  • Unbootable PCs
  • Slow PCs
  • Data Loss

Network/Internet Installation & WIFI

We can help get your home/business wireless network setup securely for you. We have lots of experience in this area can advise on any problems, risks or limations you are likely to encounter and how to avoid them.

Likewise, we can help with setting up internet connections and accessing/sending emails, and usually more efficiently and successfully than you will get from your Internet Provider.

Virus / Spyware attacks

If your PC has suddenly started behaving oddly, for example: taking much longer to startup, or if certain functionality has changed or stopped working, e.g. web browsing, or if you are constantly seeing pop-up reminders to protect your system (when you believe it to be protected already) then you may have a virus. Viruses can be damaging to your operating system, your software, your data and also your reputation and you should always act fast. If you are the sort of person that likes to fix things yourself, fine, but if you suspect you have a virus, shut down the computer and (if possible) use another one to find a solution.

Even if you feel that your information on your computer is safely backed up, a virus can still cause problems such as attacking other websites and emailing itself to your friends and/or clients.

Unless you feel competant enough that you can remove the virus(es) safely, I would strongly recommend seeking help from a professional person or company.

Computer Check-ups

Like a car, your computer will perform at its best when it is regularly checked and fine-tuned. Computer maintenance can prevent future problems and will improve the overall health, performance and security.

Pricing - On-Site PC Maintenance

Homes/Businesses Located within Derby - £40/hour

Homes/Businesses Located within East Midlands - £60/hour

Other Homes/Businesses - from £200 per day

Our MOT-style PC Checkup can be carried out in an hour and is offered at a fixed priced based on the geographical rates above, we recommend every 12 months, but can be more or less frequent of preferred.

For business customers, all prices will be subject to VAT.

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