What is it?
The Automatic Candidate Inactivity Emails facility is a way to keep your candidate’s job seeking status up-to-date allowing you to focus your attention on those actively seeking employment. In Litework, the options available under Candidate Job Seeking Statuses can be configured to suit your particular needs. Click the link for more details about how to use this field.
If there has been no activity by a candidate for a specified period of time, i.e. logging in or applying for jobs, then Litework will automatically downgrade HOT candidates to WARM and will email the candidate asking them to login to reconfirm that they are still actively seeking employment. If they do this, they will be restored to HOT. If there is still no activity after a further period of time, the WARM candidates will be asked again an downgraded to COLD. If they confirm they will be set to HOT again.
Setup the Email Template and enable Candidate Inactivity Emails
Candidate Status Email
Under Configuration – choose “Configure Emails for Registrations and Alerts”. Under Candidate Job Seeking Status Alerts, ensure the appropriate tick box is checked, enter the number of months of inactivity that you wish to pass before an alert is sent, and then customise the 2 email body sections as desired. When you’ve finished press “Save” at the bottom. Note: By default all emails are sent from LW as plain text. You can change this to HTML if preferred but this is a global setting so if used, all email templates will require some reformatting. The body editing box will change to a WYSIWYG editor when you have HTML emails turned on.
Finally, Schedule the Job Alert task
The Candidate Inactivity Alert require the Job Alert scheduled task to be enabled, see the last step here to set this up.